Privacy Policy

• Website: The visa-cameroun.fr website subject to this privacy policy.
• Internet User(s): Any visitor to the website from a computing device.
• User(s): Individuals or legal entities that have filled out an online registration form or submitted a contact request via the website.
• Service(s): All services offered by visa-cameroun.fr.
• Cookie(s): A small information file sent to the Internet User's browser and stored on their computing device.

• Owner: Agence TRANSA, 13 rue Salvador Allende - 92240 MALAKOFF
• Creator: Agence Tasch
• RCS: 408 826 162 00013
• Publication Manager: Justin EYAAN
• Hosting Provider: Online SAS - BP 438 - 75366 Paris CEDEX 08

Through the various features implemented on our website, several data may be collected, either directly by our website or through third-party services to which you have previously given your consent (such as Facebook, Twitter, YouTube, Google, LinkedIn, etc.). It is important to review the privacy policy of these services that you have approved. In any case, the personal information we collect for purposes other than statistics (such as commercial or marketing purposes) is information that you provide to us directly and is kept confidential within our organization.

When you leave a comment on our website, the data entered in the comment form, as well as your IP address and browser user agent, are collected to help us detect unwanted comments.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The privacy policy of the Gravatar service is available here. After your comment is approved, your profile picture will be publicly visible next to your comment.

If you are a registered user and upload images to the website, we advise you to avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.

Our website uses several contact forms, which utilize the WordPress extension GravityForms. The data you enter into these forms is stored in a database so that we can provide you with a response to your inquiry.

Our website may provide you with forms for downloading content (PDF guides, video guides) and/or subscribing to an email campaign (newsletter, content distribution program). Other personal information may be requested, such as your phone number for SMS campaigns. To ensure that your subscription is a deliberate choice, our forms clearly state the intended use of your data in the form of a checkbox.

We may integrate a customer relationship management (CRM) tool on our website, which allows us to associate tags with your profile and/or analyze your user journey. This information helps us improve and provide relevant content. The personal data stored by our CRM software (Agile CRM) is accessible only to our administrators and is not transferred to third-party partners.

Yes, cookies allow us to remember information to improve access to our website and identify repeat visitors. In general, cookies enhance the user experience by tracking and targeting their interests. However, this use of cookies is in no way linked to personally identifiable information on our website.

These cookies allow us to improve navigation by saving configuration preferences (language, resolution, display, etc.), optimize security by blocking simultaneous access to certain identical content by multiple users, remember personal information you entered into a form when registering for one of our services, remember the products and/or services you have ordered until the confirmation page of your order, and enable caching of pages on our websites or services for faster access to those pages.

If you leave a comment on our website, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this Site, a temporary Cookie will be created to determine if your browser accepts Cookies. It does not contain any personal data and will be automatically deleted when you close your browser.

When you log in, we will set up a number of Cookies to save your login information and screen preferences. The lifespan of a login Cookie is two days, while the lifespan of a screen option Cookie is one year. If you select "Remember Me", your login Cookie will be retained for two weeks. If you log out of your account, the login Cookie will be deleted.

When you edit or publish a post, an additional Cookie will be saved in your browser. This Cookie does not contain any personal data. It simply indicates the ID of the post you just edited. It expires after one day.

Our website may deliver certain content through third-party services, such as:

• Share buttons (Twitter, Facebook, LinkedIn, Google, etc.)
• Tweet lists (Twitter)
• Photo lists (Instagram, Pinterest, etc.)
• Videos (YouTube, Vimeo, etc.)

These features use third-party cookies directly deposited by these services. Upon your first visit to our site, a banner informs you of the presence of these cookies and invites you to indicate your choice. They are only deposited if you accept them. You can adjust your preferences at any time by clicking on the button mentioned above.

For more information, we invite you to consult the documentation related to each of these services.

If we have missed any employed services, we suggest typing a query like "service_name + cookie" (e.g., Twitter cookie) in Google.

In order to analyze the navigation and usage of our Site, we may use services provided by third-party providers such as Google Analytics, Mix Panel, Amplitude, or HotJar. These providers use Cookies to extract information such as the referrer URL, frequency of Service usage, events related to Service usage, usage data, performance data, and the location from which the application was downloaded.

To prevent Google Analytics from collecting information through our Site or other sites, you can use tools as described here.

These cookies allow us to obtain traffic volumes for our website and services, such as the number of visits, unique visitors, page views, and information about category usage, visited content, and navigation paths taken.

Deleting these cookies does not impact the browsing experience on our website or the use of our services. However, refusing these cookies may result in displaying editorial content that is not tailored to your interests and may reduce the effectiveness of troubleshooting on our site.

Your IP address is also temporarily collected to determine the city from which you are connecting. It is immediately anonymized after use. Therefore, we cannot, in any way, trace it back to an individual.

The collected personal data (cookie identifier) is stored on our site for a duration of 24 months. They are not transferred to third parties or used for other purposes.

You can choose to refuse cookies and statistical analysis of your browsing data through the preference manager accessible through the button mentioned above.

In order to improve the user experience and the quality of our services, we may use tracking systems connected to a customer relationship management (CRM) tool. These tools implement Cookies to track information such as followed page paths and actions performed (clicks, form submissions).

Our website may use third-party advertising tools that allow us to promote our services on a support network, such as other sites you visit and other applications you use.

The displayed advertisements will depend on various criteria, such as the pages viewed, your age, gender, demographic data, searches, user-generated content, interests, and other information related to you.

To help us place targeted ads on other websites or mobile applications, we use third-party services such as Google, Facebook, Linkedin, Twitter, etc. These services use cookies or other tracking technologies on your computer, mobile phone, or other devices to collect information about your use of the services.

We do not have access to the use of cookies or other tracking technologies placed by advertising technologies, ad servers, unaffiliated third-party advertising networks, or other unaffiliated third parties on your devices used to access the services. This policy cannot govern such usage.

To understand how you can block the use of these services, we recommend consulting the content available on Google's ad settings here, the Network Advertising Initiative, or the Digital Advertising Alliance.

Regarding display on your smartphone, each manufacturer provides documentation on how to manage your cookie preferences. We recommend referring to that documentation.

We do not control the links provided above and below to disable targeted advertising, nor do we control the decision of any given company to offer such opt-out mechanisms. We are not responsible for the choices you make when using these options, their availability over time, or their accuracy.

If you leave a comment, the comment and its metadata are retained indefinitely. This allows for the recognition and automatic approval of subsequent comments instead of holding them in the moderation queue.

For users who register on our Site (if possible), we also store the personal data provided in their profile. All users can view, modify, or delete their personal information at any time (except for their username). Site administrators can also view and modify this information. Information intended for marketing purposes is retained for a maximum of 3 years, and billing data is retained for a maximum of 6 years.

If you have an account or have left comments on the Site, you have the right to make several requests. A form (here) is available for you to submit a complaint about your personal data, request modification, deletion, or export.

To ensure the protection of your data, we use tools that comply with the GDPR legislation to the maximum extent possible. We integrate quality plugins into our WordPress solution, supported by a paid offering. We regularly apply the latest security patches to our solution.

To stay informed about the latest possibilities for GDPR compliance, we regularly monitor this subject.

In the event of a significant attack that poses risks to your data, we will notify the CNIL and you so that you can take the necessary steps.

For any information request, please contact Agence TRANSA by filling out the contact form (click here).